rbaji's Privacy Policy

Introduction and Applicability

rbaji ("we", "us", or "platform") operates a reliable online gaming and betting service for users in Bangladesh. This privacy policy describes how we collect, store, use, and protect the personal information of users of our website rbaji.cam.

By visiting the rbaji website or opening an account, you will be considered to have accepted the terms of this privacy policy. Our services are available only to individuals aged 21 or older. If you do not agree with any part of this policy, please refrain from using our platform.

This policy is an integral part of our Terms and Conditions. We are committed to keeping our approach to data protection transparent, and you will be informed in a timely manner about any changes.

What Information We Collect

rbaji collects various types of information. This information is divided into two main categories: information you voluntarily provide and information automatically collected during your use of the service.

2.1 Directly Provided Information

During account registration and use of the service, you provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID or passport details (where identity verification is required)
• Payment information, such as bKash, Nagad, Rocket, or Upay account numbers
• Transaction history and records of financial activity

2.2 Automatically Collected Information

When you use the rbaji platform, the following technical information is automatically stored:

• Internet Protocol (IP) address and geographic location
• Browser type, version, and operating system information
• Time spent on the website and list of pages visited
• Cookie and session data
• Device identification information (device ID, model number)
• Referral source — where you came from before reaching our site

2.3 Information Received from Third Parties

In some cases, we may receive information about you from payment processors or identity verification services. This information is used only for the purpose of providing the relevant service and is not used for any other purpose.

Purpose of Information Use

rbaji uses collected information only for lawful and legitimate purposes. We never sell your information to third parties unnecessarily.

3.1 Providing Core Services

• Creating, verifying, and managing accounts
• Processing deposits and withdrawals
• Awarding and accounting for bonuses and rewards
• Managing gaming activity and confirming results
• Providing 24/7 customer support

3.2 Security and Legal Compliance

• Identity verification and fraud prevention
• Implementing anti-money laundering (AML) policies
• Complying with responsible gaming policies
• Maintaining system security and detecting misuse
• Meeting legal obligations and resolving disputes

3.3 Service Improvement and Communication

• Analyzing user experience and improving the platform
• Sending important account-related notifications
• Sharing relevant promotional information and bonus offers (based on consent)
• Assisting with technical problem resolution

Information Sharing and Disclosure

rbaji may share your personal information with third parties in limited circumstances and for specific reasons. We never sell or rent your personal information.

4.1 Service Partners

Our payment partners such as bKash, Nagad, Rocket, and Upay receive only the minimum information necessary to process transactions. All such partners are governed by their own privacy policies and are bound by strict data protection agreements with us.

4.2 Legal Obligations

We may disclose information when required by a court order, a lawful request from a law enforcement agency, or applicable law. In such cases, we will provide only the information that is legally required.

4.3 Business Restructuring

In the event of a merger, acquisition, or transfer of assets, user information may be transferred. However, even in such circumstances, the protections of this privacy policy will remain in force and you will be notified in advance.

4.4 With Your Consent

Before sharing your information for any purpose other than those described above, we will obtain your explicit consent.

Cookies and Tracking Technologies

rbaji uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and improve the quality of our service.

5.1 Types of Cookies We Use

• Essential cookies: Ensure the basic functionality of the website, such as maintaining login sessions.
• Functionality cookies: Remember your language and preference settings.
• Analytics cookies: Help us understand how we can improve our service.
• Security cookies: Help detect fraudulent activity.

You can disable cookies by changing your browser settings, however this may limit some features of the website.

Data Security Measures

rbaji follows industry-standard technologies and practices to keep your personal information secure. Our platform uses SSL encryption technology, which keeps all data exchanged between you and our servers completely protected.

• All data is stored and transferred in encrypted form
• Only authorized staff may access information on a limited, need-to-know basis
• Regular security audits and risk assessments are conducted
• Passwords are stored as encrypted hashes — never in plain readable form
• Automatic alerts are triggered if unusual activity is detected on an account
• Firewalls and intrusion detection systems remain active at all times

While we are committed to ensuring the highest level of security, no one can guarantee complete security for data transmitted over the internet. It is your responsibility to keep your account password confidential and to change it regularly.

Data Retention Period

rbaji does not retain your information for longer than necessary. We determine retention periods according to specific policies.

• All information is retained while the account is active
• Even after account closure, some information may be kept for a set period due to legal obligations
• Financial transaction records are retained in accordance with applicable legal requirements
• Security logs and fraud prevention data are retained based on risk assessment
• Upon expiry of the retention period, information is securely deleted or anonymized

Protection of Minors

rbaji's services are intended only for individuals aged 21 or older. We do not knowingly collect any personal information from minors.

An age verification process is followed at the time of registration. If it comes to our attention that information belonging to a person under the age of 21 has been stored with us for any reason, we will immediately close that account and delete the information. If a parent or legal guardian suspects that their dependent has registered on our platform, please contact [email protected].

International Transfer of Information

In some cases, your information may be processed or stored outside Bangladesh. In such cases, we ensure that appropriate protections are maintained under applicable law and that the receiving party complies with international data protection standards.

Our technology infrastructure is designed so that the privacy and security of your information is maintained under all circumstances.

Changes to the Privacy Policy

rbaji may revise this privacy policy from time to time. This policy may be updated as a result of new features added to the service, legal changes, or technological improvements.

If any significant changes are made, we will send a notification to your registered email and clearly announce it on the website. Continued use of the platform after any changes will be considered acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this privacy policy, or if you wish to exercise your data rights, please contact us. Our dedicated team will get back to you as soon as possible.

Visit our Responsible Gaming page for information on responsible gaming. Go to our Terms & Conditions page to read the full terms.