🛡️ Responsible Gambling

rbaji — Safe & Responsible
Betting Experience

Your protection is our top priority. Keep your gambling under control through deposit limits, self-exclusion and time limits.

Our Commitment to Responsible Gambling

rbaji believes that online betting is for entertainment only — not as an alternative to income. We are committed to the mental and financial wellbeing of every player. Our platform includes tools that help you play in a healthy and enjoyable way.

Player Protection

Personal protection settings are available on every account and can be activated at any time.

SSL Encryption

Your personal information and transactions are completely secure — the highest standard of encryption technology is used.

24/7 Support

Our Bangla-speaking support team is always by your side for any issue. Contact us instantly via live chat.

Fair Play

All games are operated using impartial and certified random number generator (RNG) technology.

Age Verification

rbaji strictly follows the 21+ age rule. The age verification process is completed at the time of registration.

Mental Health

If signs of problematic gambling appear, we are ready to provide immediate assistance and take the necessary steps.

Protection Tools — Stay in Control

Using rbaji's responsible gambling tools, you can keep complete control over your gambling habits.

Deposit Limit

Set a maximum daily, weekly or monthly deposit amount. Once a limit is set, it takes effect immediately. To raise a limit, a 24-hour waiting period is required.

Session Time Limit

Set a maximum time for each session. When the set time passes, the platform will automatically prompt you to take a break.

Time-Out Feature

If you feel you need a temporary break, put your account on time-out for 24 hours up to 30 days. During this time, logging in or placing bets will not be possible.

Self-Exclusion

Choose self-exclusion for a long-term break. You can keep your account closed from 3 months up to 5 years or permanently.

Betting History

View a detailed history of all your betting activity. Analyse your spending patterns and change habits if needed.

Support Centre

Contact our 24/7 live chat support team in Bangla for any concern. We provide assistance with complete confidentiality.

21+

For those aged 21 and above only

Registration and betting at rbaji are reserved exclusively for adults. Opening an account for anyone under 21 is strictly prohibited. Parents are requested to use parental control software on their children's devices.

Signs of Problematic Gambling

When gambling becomes a problem rather than enjoyment, certain signs appear. If you notice these signs in yourself or someone you know, seek help immediately. Responsible gambling means knowing your limits and asking for help in time.

Our support team at rbaji is ready to help you with complete confidentiality and without judgment on this matter.

Repeatedly betting to recover lost money — developing the mindset of "one more try and I'll win."

Hiding or lying to family, friends or at work about gambling.

Spending money meant for daily expenses such as food, rent or bills on betting.

Feeling restless or irritable when trying to stop betting.

Betting online for long periods while neglecting sleep, work or family responsibilities.

Taking on debt or selling assets to fund betting.

Feeling mental discomfort, anxiety or depression when unable to bet.

Check Yourself

Ask yourself the questions below. If the answer to more than one question is "yes," contact our support team.

  • Are you betting beyond your set limit against your own intentions?
  • Are you repeatedly failing in your attempts to stop betting?
  • Is money needed by your family being spent on betting?
  • Is thinking about gambling affecting your sleep or work?
  • Are you hiding your gambling from people you know?
  • When you lose, do you immediately bet again to try to recover the loss?

What to Do If There Is a Problem

If gambling has become a problem, do not face it alone — seek help. rbaji always puts your wellbeing above the enjoyment of gaming. Follow the steps below.

1

Contact Us via Live Chat

Tell us directly about your problem through our 24/7 live chat support in Bangla. We will assist you with confidentiality.

2

Activate Time-Out or Self-Exclusion

Take a temporary or long-term break from your account settings. The support team will help complete the process if needed.

3

Lower Your Deposit Limit

Set a daily or weekly deposit limit on your account to keep spending under control.

4

Seek Professional Help

If needed, speak to a mental health specialist or counsellor. Discuss things honestly with family and friends.

5

Contact Us by Email

Send an email to [email protected]. Our responsible gambling specialist team will speak with you in detail.

Parental Controls and Child Safety

rbaji is for those aged 21 and above only. Parents are requested to install parental control software on family devices and keep site blocking active on browsers.

Never share your account password or login details with anyone — keep them out of reach of any minor in particular.

If you suspect that an underage person is using an rbaji account, notify us immediately via live chat. We will take the necessary steps without delay.

Steps to Protect Your Family

  • Not saving passwords in the browser
  • Keeping parental control software active on children's devices
  • Restricting access to banking apps and bKash/Nagad
  • Keeping two-factor authentication (2FA) active on the account
  • Contacting support immediately for any suspicion

Questions and Answers About Responsible Gambling

Common Questions and Answers

Go to your account settings and set a daily, weekly or monthly deposit limit from the "Responsible Gambling" section. Lowering a limit takes effect immediately. To raise a limit, you will need to wait 24 hours — this is intentionally designed to prevent impulsive decisions. Contact us via live chat for any assistance.

Yes, activating self-exclusion will make it completely impossible to log in or place bets on your account for the chosen period. You can select a period from 3 months up to 5 years, or make it permanent. Promotional emails are also stopped during an active self-exclusion period. Contact support to activate exclusion.

A time-out is a temporary break — from 24 hours up to 30 days. Once this period ends, you can play again normally. Self-exclusion is a long-term decision — from 3 months up to permanent. If you feel you cannot keep gambling under control, self-exclusion is the right step. If you need help deciding, speak to us via live chat.

No. rbaji strictly follows the 21+ age rule. Age is verified at registration and identity documents may be requested in cases of doubt. Any account found to belong to someone under 21 is closed immediately and deposited funds are returned.

First, contact rbaji's 24/7 live chat support — we will assist you with complete confidentiality and without judgment. You can also email [email protected]. For professional support, it is very important to consult a mental health specialist. Talk openly with family and trusted friends — their support is invaluable.

Yes, you can log in to your account and view your complete betting and transaction history. Each record shows the bet amount, time and result. Reviewing your own spending patterns is an important part of responsible gambling.

Play Safe, Play with Enjoyment

We are always ready to ensure responsible betting at rbaji. Enjoy the games, stay within your limits and contact our support team for any question.

View Casino View Slots Cricket Betting More Questions? View FAQ Return to Home